Information We Collect

If you reach out regarding corporate floral designs or gift services, we gather information you choose to share. This covers your full name, company name, email, telephone, delivery locations, and any particular specifications for your floral requests. Payment details are collected when ordering, handled securely by our payment partners.

For business clients, we might obtain extra corporate information like registration data, preferred delivery times, and budgetary requirements to tailor our services to your organization.

Our site automatically gathers specific technical details when you visit, such as your IP address, browser, device info, and navigation patterns. We use this to enhance site performance and learn how clients discover our offerings.

How We Use Your Information

We primarily use your information to complete floral orders and deliver top-notch customer support. This covers processing orders, coordinating deliveries, crafting custom arrangements per your specifications, and communicating about your service needs.

We also use data to enhance our services and website experience. This helps us identify the corporate floral offerings most valued by clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

CoastFrameWorks values your privacy and does not sell personal data to others. We share information only as needed to deliver our services or when required by law.

We may disclose required information to trusted service partners who assist in running our operations. This includes delivery partners, payment processors, and tech service providers. These partners are contractually bound to safeguard your data and use it solely for the services they perform for us.

We may disclose data when required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and adopt suitable technical and organizational safeguards to defend it. This involves safe data storage, encrypted transmissions, and restricted access to personal information inside our organization.

Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to address emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. In line with applicable laws, you may be entitled to access, amend, erase, or limit how your information is used.

To exercise these rights, reach out using the contact details at the policy's end. We will reply within a reasonable period as mandated by law.

Data Retention

We keep personal data only as long as needed to provide our services and fulfill legal obligations. Retention durations vary by data type and purpose collected.

Cookies and Website Tracking

Our site employs cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies aid in recalling your preferences and assessing site performance.

You can manage cookie settings via your browser options. Note that turning off certain cookies may impact how the site works. For comprehensive details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to third-party sites or services. This privacy policy covers only CoastFrameWorks and our site. We are not accountable for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.